Ohio and Florida.  I am licensed in these two states, and you must reside in and be physically located in Ohio or Florida during your visits.

To ensure the highest standard of safety and care, I do not prescribe controlled substances. 

Medications like certain anti-anxiety medications (such as Xanax) and stimulants (such as Adderall) require close monitoring, physical examinations, and sometimes regular lab testing that cannot be safely managed virtually. 

If your medical needs require these types of medications, I recommend establishing care with a local, in-person healthcare provider who can give you the comprehensive support and monitoring you need.

Patients can message their provider using Alma's Secure Messaging feature, though currently, this feature is only available to a select group of clients as part of an early-access rollout. It is a HIPAA-compliant, encrypted messaging system built directly into the client portal. 

If your account has access, here is how to use it:

1. Log in to your Alma Client Portal:

Go to the Alma website and log in to your patient account. If you are new to the portal but your provider sends you a message, you will receive an email invitation to create an account.

2. Navigate to the Messages page:

Once logged in, look for the Messages tab in your Client Portal dashboard.

3. Type and send your message:

Write your message in the space provided. Press the Return/Enter key or click "Send message" to deliver it securely to your provider.

When your provider replies, you will see a notification bubble next to the Messages tab if you are actively logged in. If you are not in the portal, you will receive an email notification after 30 minutes of the message being unread.

Not for Emergencies:

Secure Messaging is not intended for emergency use, and your provider may not respond immediately. If you are experiencing a mental health emergency, please call 988 or 911 immediately.

External Resource:

Message Your Provider in the Alma Portal:

https://support.helloalma.com/hc/en-us/articles/21151608779675-Message-Your-Provider-in-the-Client-Portal

To book an appointment:

• Log in to the Client Portal and click "Book appointment".

• Select your desired date and time, then select "Book now".

• Your appointment will be auto-confirmed, and you will receive a confirmation email.

To reschedule your appointment:

• Navigate to the Client Portal and click "Make changes to my appointment".

• Choose a new date and time, then select "Book now".

• Your appointment will be auto-confirmed, and you will receive a confirmation email.

To cancel your appointment:

• Select "Make changes to my appointment" and then choose "Cancel". A secure message will be auto-populated with a cancellation request to send to your provider. 

• You can also contact your provider directly through their preferred communication channels.

Important Policy Reminder:

All cancellations or reschedule requests require at least 24 hours of advance notice. Late cancellations or missed appointments incur a $50 fee.

External Resource:

Schedule or Reschedule an Appointment with Your Provider:

https://support.helloalma.com/hc/en-us/articles/14222013898139-Schedule-or-Reschedule-an-Appointment-with-Your-Provider

Canopy Mental Health is an outpatient virtual telehealth practice and does not offer 24/7 emergency response. 

If you or a loved one is in distress:

✔  Call 911 or visit the nearest emergency room.

✔  Call or text 988 for the Suicide & Crisis Lifeline (free, confidential, 24/7).

✔  Text HOME to 741741 to reach the Crisis Text Line.